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Specification of the Zendesk ticket <-> Jira issue attribute mappings
| Zendesk | JIRA issue | Comment |
|---|---|---|
| id | Customizable under Listener configuration, see User Guide under installation | Not modifiable through JIRA or? |
| assignee-id | Assignee | Are this attributes independent. If not, the how do we handle usermappings?? |
| subject | Summery | |
| description | Description | Where is this parameter show on the web GUI? |
| priority-id | Priority | Are this attributes independent |
| status | Status | These attributes should properly not be related? |
| external-id | Key | The only way a issue key can change, is by moving a issue to another project |